Backyard Monsters support
How to get help and how to donate. Tickets are opened from your account.
Getting help
- Log in or create an account: it is free and takes a minute.
- Open Support, press "New ticket", pick a category and tell us what happens. You can attach a screenshot.
- The team answers on this same page and a badge in the header lets you know.
Donate
Donating is optional and is done by opening a donation ticket with the payment screenshot: the team delivers your package by hand, usually within 24 hours.
Suspended account
If your account was suspended you can appeal with your username and password.
We will never ask for your password in a ticket.